Latest News

Intimate CRM will attend World SME Expo 2014 at Hong Kong Convention and Exhibition Centre.
Intimate CRM integrated to PBX system for call log management.
Intimate CRM will join HKTDC Entrepreneur Day on 2-3/5/2014.

Some clients and call centers︰

Sales & Marketing

Intimate CRM - Great Solution for Sales and Marketing
    • Deliver enhanced customer services with real-time data, boost revenue and increase sales pipeline accuracy.
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Intimate Chat

Create Intimate Business Communications
  • Tailor-made communication systems for companies, login anytime, anywhere. Enhance communications between employees and departments through IntimateChat.
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Call Manager

Deliver Customized Customer Services

  • Flexible and low establishment cost, with comprehensive call center functions and user-friendly interactive interface. Integrates with MyPBX capabilities, enhance service quality.
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Auto-Dialer

 Automatically dials telephone numbers
    • An automatic call dialer (auto-dialer) is a part of Intimate system module. Once the call has been answered, the autodialer either plays a recorded message or connects the call to a live agent.

 

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Intimate Chat

Create Intimate Business Communications
  • Tailor-made communication systems for companies, login anytime, anywhere. Enhance communications between employees and departments through IntimateChat.
Explore more

Call Manager

Deliver Customized Customer Services

  • Flexible and low establishment cost, with comprehensive call center functions and user-friendly interactive interface. Integrates with MyPBX capabilities, enhance service quality.
Explore more

Point of Sales

Intimate POS - is a cloud technology to linkage your business.
  • designed for you to stimulate the repeat purchase of customer to generate more sales and nurture a good relationship with customers to capture their lifetime value.
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Call Center

Intimate Call Center - Provides a comprehensive call center functions
  • Cloud based phone system and call center software, direct callers to the right agent every time, work efficiently as a team.

 

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Intimate Contacts

Contacts Management - Enhance your customer relationship management capability
  • Designed for you to facilitate your business communication with accounts, which enables you to engage your customers at any time

 

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Why use CRM?

 

Great Value

Intimate CRM is a professional and reliable system that provides you with great value, leading you to your success journey.Cloud -

Anywhere, Anytime

  • Cloud based
  • Enter CRM anytime, anywhere
  • No location restrictions 

 

 

 

 

ADVANCED FEATURES

  • Multi-advanced features to convenient users in daily working conditions

 

 

 

 

Track All Sales ACTIVITIES

  • Record all clients and sales information, status, events, activities, etc.
  • Easily search information
  • Minimize project failures 

 

Varieties of Reports

  • Contains a variety of reports
  • Better planning for the future year, find hidden opportunities
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USER FRIENDLY

  • Easy to use
  • No special I.T. skills required 

 

 

 

Integrates with PBX Phone System

  • Easily identify which customer called, creating customer loyalty
  • Dial-out to customers directly through CRM  

Problems Encountered Without CRM

Intimate CRM can solve all these problems effectively.

Clients handover is hard

  • No idea stages clients currently in, have special discounts or about to sign contracts, etc.,
  • Leads to project failure
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LACK BUSINESS OPPORTUNITIES FROM EXISTING CUSTOMERS

  • Seldom have re-purchase, but second or third business opportunities important for business expansion 
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EXPENSIVE YEAR END REPORTS

  • Analyze performances by year end reports and data for next year's planning
  • Spent lots of time, money and effort

 

 

SALES PERFORMANCES OVER DEPENDENT ON PARTICULAR SALES 

  • Outstanding sales performs badly or resign, affect sales performance hugely
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CRM is available in wide range of editions and licences

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